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This website is governed by the below Terms and Conditions. Our company reserves the right to amend these terms and conditions without prior notice. |
| Prices |
All prices quoted in this website, unless otherwise stated, are in Rupee (Rs) and FIXED, VAT 12.5% will be added.
The company takes all effort to ensure the prices for all items are correct and updated. |
| Disclaimer |
All offers and prices are subject to change without prior notice.
Rotor Sport reserves the right to limit and/or refuse sales of the products to any individuals, organizations, or companies.
Radio controlled Helicopters, Aero planes and models are not toys and must be operated in a safe manner.
Rotor Sport will not be liable or held responsible to operation of the products resulting in bodily harm and/or damages to properties due misuse of RC Equipment. |
Local & International
Mail Order |
Delivery cost will be subject to individual quotation. All customers will be notified of shipping costs and handling charge before an order is accepted. If the shipping cost is too high, customer can choose to reject the order or opt for other shipping alternatives if there is any. No shipping cost will be added for customer who request to ship by their own shipping forwarder.
Please note that a minimum purchase of Rs1000 stuff value is required for online orders.
All orders will be subject to shipping and handling charge, No Tax will be added, but if you order control systems or large sized models or heavy items you may need to pay more handling charge. |
Shipping Address
& Ship out date |
Please note that we ship according to the shipping address provided in the Purchase Order; that is information provided to us by the buyer (you). We will not bear any responsibility for incorrect shipping address. If in any circumstances, documents or packages are undelivered and returned back to us, we will not make an attempt to ship it back to you. For re-delivery, please pay for the shipping charges once again including the return charge.
Once the payment is clear, we will arrange to ship the parcel to you, the final shipping date may take 7-14 days. If order is bulky it may take more time to ship,so please be patient. |
| Payment Methods |
We accept:
Bank transfer to our company bank account. Paypal in US$ (Paypal take credit card and 5% charge will be add)
Telegraphic Transfer/Wire Fee in Rupees if you pay from outside of India
For payment details, please click here |
| RFQ/PO Confirmation |
Once you have submitted your Request for Quotation (RFQ) to us, we will check the stock and reply you within 1-2 working days. An e-mail will be sent to you to inform you of stock availability and shipping & Handling cost once we finish checking. All items in the confirmed RFQ to you will be reserved for up to 7 days and items will be released once RFQ is expired. User has the right to re-generate the same RFQ but is subject to stock availability.
Purchase Order (PO) is a confirmed sales order by you or the Sales Engineer in charge of your order. PO will be processed according to the payment method specified by the user. |
| Misuse of site |
Our company reserves the right not to attend to RFQ user suspicious of misusing our website. Such as, if user has not made any purchase after several continuous confirmed RFQ quotation or if the quantity order is ambiguous. |
| Complaints |
Our company ensures that items shipped out are in good condition. However, should there be a complaint regarding our items or service we will respond within 3 working days and attempt to resolve the complaint to our mutual satisfaction within 10 working days.
You may phone us during our opening hours on :+9144-43054321 or e-mail aravind@rotor.co.in |
| Claims |
Claims for breakage, short delivery and loss can only be accepted if the delivery note is signed to that effect and is subject to a case-by-case basis. Shipping cost quoted by our staff are not insured against breakage, short delivery, loss or whatsoever unless upon customer request. Notification must be made in writing by fax or email within 3 days of delivery. Claims will not be accepted unless this procedure is adhered to. |
Warranty/Replacement/
Sold/repair/ |
All items are under warranty for up to 7 days upon delivery. Notification must be made in writing within warranty period by fax or email. Replacement will be made on a case-by-case basis. Warranty claim will not be accepted unless this procedure is adhered to.
Goods once sold are not returnable nor exchangeable.
Repair are subject to spare parts cost.electronic items are possible to repair.if items are damaged due to over use or improper use ,they cannot be repaired and will be sent back to you at your own expense. R/C heli crash repair cost depends on the seriousness of the damage. |
| Pls accept our policy. |
We do not accept orders on phone. As there is room for error and wrong parts to be shipped leading to unwanted misunderstanding. Please do not call us to give us your credit card number.
For security reasons, please DO NOT SEND CASH to us by post.
Please do not call us to confirm the prices again if you can see it online, all price shown are with fixed. |
